Return Policy

Return Policy

Right of withdrawal and revocation formulary

Right of withdrawal 
You have the right to withdraw this contract within 14 days without justification.
The withdrawal period ends on the 14th day after you or any third party instructed by youwhich is not the transporterhas acquired thephysical possession of the goods.

To exercise the right of withdrawal, you have to make a clear statement of your decision to terminate the contract, in a letter  by e-mail to contact@soniagcaballero.comYou can use the model withdrawal formulary that is at the end of this reconnaissanceuse (not mandatory).

To comply the withdrawal period it is sufficient that the communication of the exercise by you of this right is sent before the relevant periodends.
Effects of withdrawal
In case of withdrawal of your part, we will return all payments received from you, including the cost of delivery (except for the additional cost, that results by choosing a different delivery method as the most cost effective delivery method that we offer) without undue delay and in any case no later than 14 days from the date on which you inform us of your decision to terminate this contract.We proceed with the reimbursementusing the same payment method as you used in the initial transactionunless you have expressly provided otherwisein any caseno costs arise as a result of repayment.
We can withhold the reimbursement until we have received the goods, or until you have submitted a proof of returning the goodswhichever theterms first appeared

You must provide us with the goods or send them directly to Decorarconarte-  C/ Felix Revello de Toro 54 , 29016 Málaga España, without undue delay and in any case no later than the 14 days at the date on which you communicated us your decision to terminate the contract. The period is keep ifyou send back the goods before the period is expired.

You bear the direct cost of returning the goods by common transport service. The goods must be packed in their original packaging, and be in a perfect condition. You are only responsible for the loss of value of the goods at a different handling than the necessary to establish the nature, characteristics and functioning of the goods.

Exceptions in the tight of withdrawal

Are excluded from the right of withdrawal, the delivery of goods that have been adapted to the specifications of the consumer and the user or with a clear individual design
Modelo de formulario de desistimiento 

 For the attention of (here you have to insert the name of the entrepreneur, your full address and if presentyour fax number and e-mail address):
 We hereby inform you that I (*) give up my contract (*) for the purchase of the following goods or provision of the following service (*)
 Appointed on Day / Get a day (*)
 Name of the consumer and user or consumers and users
 Address of consumer and user or consumers and users
 Signature of the consumer or user or of consumers and users (only if this form is printed in paper form)

(*) Delete where not applicable.